Shipping
- Shipping Rates and Times
- Free Shipping Offer
- Sales Tax
- APO/FPO Addresses

Orders and Policies
- Return Policy
- Privacy Policy
- Cancelling an Order
- Refunds

Payments
- Accepted Payment Methods
- Check/Money Order

International
- Shipping Information
- Customs

Top 20 Frequently Asked Questions

1.How will I know in advance how much the shipping charges are?
2.How can I pay with a check or money order?
3.Do special shipping rules apply to FREE SHIPPING OFFERS?
4.I live in Canada. What type of payments do you accept? Can I pay with a Canadian money order?
5.Do you ship internationally? How can I order internationally?
6.Can I still order if I do not have a Credit Card?
7.Do I receive any confirmation on my order? How do I check my order status?
8.What is your return policy?
9.Which regions can the DVDs you sell run on?
10.What if my adult material is ceased?
11.I just ordered something that I don't really want. How do I cancel my order?
12.I have a Sony Playstation 2/XBOX. Can I play your DVD on them?
13.Some items on my order are not in the package!
14.I received order confirmation email but why have I not received ship notification email?
15.Do the prices on items ever change?
16.Are there any extra fees?
17.What is the difference between USPS Airmail and UPS Worldwide Express?
18.How soon USPS packages are processed? Is a USPS package secure?
19.What if I want something that is not on Discount Anime DVD?
20.Why haven't I received an order confirmation email?



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If you still have any questions or doubts, please contact our customer service department.